Does that mean if we are wondering what the official status is of a bug, or missing feature, we should open a ticket in the support section of the game to ask?
When the scopes stopped working and during the MP issues that is what I did. I submitted a ticket in game, I checked the forums and added a post stating it was effecting me as well and waited for the patch to repair it to be released. I still hunted using iron sights and played SP. It was a inconvenience but not a game stopper.
I think many are missing the point about the post and moderation changes. It isn't about hushing the complaints it is about the repeated posts on the same issue with nothing to offer other than a personal attack on the current target. Information that could allow the bug to be recreated and how wide spread it is would be very helpful, threats about not renewing and posting bad reviews do not help find a fix and muddy the water when they view the thread to gather information about the issue.
If the bug has been around a long time maybe another support ticket is needed to gain the attention of the developers. Possibly campaign support tickets and everyone focusing on one issue at a time would get a resolution. I cant see a united front on any one issue at a time here it is shotgun blasts from every direction on many different items. One guy says floating rocks makes the game unplayable while another says its the lack of realistic looking fur on the kangaroo. I would fully support any united attempt to flood the support section in game and on here with a single item at a time until there is a resolution. Maybe its been done before but it is one of many techniques available to us.