Multiplayer games crashing to DirectX Diagnostic Tool...............

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Kinarr
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Multiplayer games crashing to DirectX Diagnostic Tool...............

Postby Kinarr » July 26th, 2018, 7:34 pm

My Multiplayer gaming, as host or joining anothers, kept crashing to desktop and opening DirectX Diagnostic Tool.
I lowered all my settings.
I wrote to thehunter support.
I tried fullscreen or windowed.
I tried everything but my multiplayer gaming kept closing.
Finally I discovered the problem.
It was my dogs.
No Dog = No Problem
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Kinarr
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Re: Multiplayer games crashing to DirectX Diagnostic Tool...............

Postby Kinarr » July 28th, 2018, 4:16 pm

I sent an email to theHunter Support Team when the problem kept occurring.
They responded very quickly.
But I said I had found the problem, it was my dog, and cancelled my support ticket.
Support recognised that finding the problem, and fixing it are two different things.
So they sent me three follow-up emails asking for more details.
I was happy to answer all their questions, as the problem was affecting my friends now in the same way.
The problem has now been fixed. I host multies with my dog, and my friends bring their dogs.
The dogs play happily together for hours.
A huge thankyou to the quick response from theHunter Support Team.
Last edited by Kinarr on July 28th, 2018, 4:19 pm, edited 1 time in total.
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Fletchette
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Re: Multiplayer games crashing to DirectX Diagnostic Tool...............

Postby Fletchette » July 28th, 2018, 4:19 pm

Kinarr wrote:I sent email to theHunter Support Team.
They responded very quickly.
I said I had found the problem, it was my dog, and cancelled my support ticket.
But Support recognised that finding the problem and fixing it are two different things,
so they sent me three follow-up emails asking for more details.
I was happy to answer their questions, as the problem was affecting my friends in the same way.
The problem has now been fixed. I host multies with my dog, and my friends bring their dogs.
The dogs play happily together for hours.
A huge thankyou to the quick response from theHunter Support Team.

What was the fix?.....There hasn't been a patch for 2-3 weeks so was the problem fixed on your end?
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Kinarr
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Re: Multiplayer games crashing to DirectX Diagnostic Tool...............

Postby Kinarr » July 28th, 2018, 4:25 pm

NO.
Problem still exists.
Apparently it is affecting everyone, not just me.
That makes it a game issue.
Definately limited to Retriever dogs tho.
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Kinarr
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Location: Australia

Re: Multiplayer games crashing to DirectX Diagnostic Tool...............

Postby Kinarr » August 10th, 2018, 5:01 am

The latest update made several changes to fix the Retriever dog crashing the game.
The very first duck retrieved by my dog in the very first multie-player hunt I hosted, resulted in the game crashing yet again.
Problem NOT solved, guys.
Back to the drawing board.
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