Need help with accounts.

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electrickrypt
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Joined: August 23rd, 2011, 12:23 pm

Need help with accounts.

Postby electrickrypt » July 14th, 2018, 7:08 pm

Hello, I came back to this game after a few years and tried to purchase a hunting license on my original account (this account). I was successful. However, it activated my license on my Steam account, creating a new Hunter account. This is creating many issues for me including not having access to my original account/player. I tried to find where to contact support for this and failed. Please help! Thank you!
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JimboCrow
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Re: Need help with accounts.

Postby JimboCrow » July 14th, 2018, 7:40 pm

You will need to contact [email protected]. However, they don't work weekends. :)
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electrickrypt
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Joined: August 23rd, 2011, 12:23 pm

Re: Need help with accounts.

Postby electrickrypt » July 14th, 2018, 7:48 pm

JimboCrow wrote:You will need to contact [email protected]. However, they don't work weekends. :)


Basically contact via email. Thanks. And... BUMMER on the weekends! LOL. Thanks again!
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xOEDragonx
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Re: Need help with accounts.

Postby xOEDragonx » July 14th, 2018, 7:57 pm

<Moved to Support Forum>
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VonStratos
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Re: Need help with accounts.

Postby VonStratos » July 14th, 2018, 8:19 pm

electrickrypt wrote:Hello, I came back to this game after a few years and tried to purchase a hunting license on my original account (this account). I was successful. However, it activated my license on my Steam account, creating a new Hunter account. This is creating many issues for me including not having access to my original account/player. I tried to find where to contact support for this and failed. Please help! Thank you!



From what i understand from your post, you already had a account on the hunter, then you made a new one for steam, that would made 2 different The Hunter accounts, what you need to do is link your old account to steam, not create a new The Hunter account on steam, i don't remember any tutorial but this post may help you:
https://forum.thehunter.com/viewtopic.p ... link+steam

Now if you did link your old account and still are having troubles then yes you gonna need that support take a look at the issue. ;)

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electrickrypt
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Joined: August 23rd, 2011, 12:23 pm

Re: Need help with accounts.

Postby electrickrypt » July 15th, 2018, 9:42 am

VonStratos wrote:
electrickrypt wrote:Hello, I came back to this game after a few years and tried to purchase a hunting license on my original account (this account). I was successful. However, it activated my license on my Steam account, creating a new Hunter account. This is creating many issues for me including not having access to my original account/player. I tried to find where to contact support for this and failed. Please help! Thank you!



From what i understand from your post, you already had a account on the hunter, then you made a new one for steam, that would made 2 different The Hunter accounts, what you need to do is link your old account to steam, not create a new The Hunter account on steam, i don't remember any tutorial but this post may help you:
https://forum.thehunter.com/viewtopic.p ... link+steam

Now if you did link your old account and still are having troubles then yes you gonna need that support take a look at the issue. ;)


Yeah, I messed up. I don't remember The Hunter being on Steam in the past. When I recently Googled the game, I found it through Steam and downloaded it (I didn't know you can still get it without Steam). After downloading through Steam (which created a new account), I logged into The Hunter on my original account. When I purchased my license, it automatically applied it to my new (Steam) account. AHHHHH!!

Thanks for the link, I'll definitely check it out. So much frustration with this Steam. I hate Steam lol.

UPDATE:
Hmm, I basically have a "New" account through Steam with a license and an old "original" account through The Hunter client without a license. Link really didn't help with that. I really hope I can merge these somehow. Would be AWESOME!!!!

UPDATE2:
I already sent out an email yesterday. Once they respond, I'll link them to this post so they can get more details. Thanks.

UPDATE3:
This guy had the same issue as me and it looks like he got help from a dev..
https://steamcommunity.com/app/293260/d ... 095212052/

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