Help to buy em$

Have a problem? Not sure what to do? Check here for helpful answers. Please Read the Guides First :D
Post Reply
User avatar
Benny969
Spotter
Posts: 95
Joined: February 2nd, 2013, 2:22 pm
Location: ITALIA - Roma
Contact:

Help to buy em$

Post by Benny969 »

Morning, on my Steam wallet i have 25$ but on game when i try to buy Em$ a window say me "An error occured while connecting to Steam. Please try again."
I launch the game from either Steam or Google chrome but I can't buy Em$ yet.
Someone help me... pls.
User avatar
xOEDragonx
Moderator
Moderator
Posts: 2348
Joined: November 17th, 2016, 5:25 pm
Location: Maryland, USA
Contact:

Re: Help to buy em$

Post by xOEDragonx »

AveryW88 wrote:I can suggest two things to try, otherwise support can usually get this sorted.
1/ Make sure Steam overlay is NOT switched off for Classic, it uses the overlay to do the payment.
2/The location that you've set in Steam in your account must match the currency you're paying with. USA for USD, Europe for Euros and so on.
Steam throws errors in both those cases (among others) but those two seem to cause most of the issues.
These are two suggestions from a dev. I'd say check those two things first, as both will cause an error like you're having.
User avatar
Benny969
Spotter
Posts: 95
Joined: February 2nd, 2013, 2:22 pm
Location: ITALIA - Roma
Contact:

Re: Help to buy em$

Post by Benny969 »

new account STEAM and new account theHunter solved it! there was no other solution!!!!
User avatar
Bort
Scout
Posts: 387
Joined: March 21st, 2010, 4:39 pm
Contact:

Re: Help to buy em$

Post by Bort »

That's really strange. I hope you reported it as I suggested.
Post Reply

Return to “Need help? Support & Technical Issues”

Who is online

Users browsing this forum: No registered users and 1 guest