What happened to support team?
- 1Al
- Hunter
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What happened to support team?
Yesterday I wrote to the support to report a bug with Grizzlies in TT. For the first time I've received no reply. Meanwhile for 3 weeks I cannot play in TT Someone will remburse me? I dont think
- DYEUZ
- Trophy Hunter
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- Joined: October 11th, 2013, 3:36 pm
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Re: What happened to support team?
Nothing happened to the support team . they are returning from a well deserved vacation / break and i'm sure you will get noticed about your e-mail .
Only yesterday , a Sunday , that you wrote to them . Give them more time .
Did you report your bug in the '' bug report '' section ?
If its the behavior change that you think happened with the Grizzly, please go read on that subject . You will get some infos about it .
Why can't you hunt in TgT ?
Only yesterday , a Sunday , that you wrote to them . Give them more time .
Did you report your bug in the '' bug report '' section ?
If its the behavior change that you think happened with the Grizzly, please go read on that subject . You will get some infos about it .
Why can't you hunt in TgT ?
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- 1Al
- Hunter
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Re: What happened to support team?
'Cause grizzly bears vanished.DYEUZ wrote:Why can't you hunt in TgT ?
- TreeKiwi
- Community Manager
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Re: What happened to support team?
I think support aim to get to every ticket within 3 working days (Monday-Friday). But I am not sure what you mean by you can't find them? Last Thursday without meaning too I found two on stream. They are super jumpy, which is getting looked into. But they are still huntable.
- EW_Ahmed
- EW Staff
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Re: What happened to support team?
Support is here. Always up and running during work hours posted in all ticket receipts
- 1Al
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Re: What happened to support team?
Ok, finally you answered meEW_Ahmed wrote:
Support is here. Always up and running during work hours posted in all ticket receipts
- 1Al
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Re: What happened to support team?
Can you tell me something about the timtable to fix this bug? Now is a month there's this bug
- Tod1d
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Re: What happened to support team?
That would be unprecedented. ! In all my time here, they have never announced when a bug would be fixed.1Al wrote:Can you tell me something about the timtable to fix this bug? Now is a month there's this bug
There are other bugs much older. e.g. the "Wreck Island Mission Bug" (1 1/2 years), the "Can't harvest animals on the 2nd hunting day" bug (4 1/2 years), etc...
I wouldn't expect any miracles.
And to say the TgT is "Unhuntable" is exceptionally hyperbolic. (a gross exaggeration).
It's "Tod", with one bloody 'd'!
- 1Al
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Re: What happened to support team?
TT not, but grizzlies are unhuntable. Well, I never ask for the fix day but now I have an idea about this, at least. It will take a very long time.Tod1d wrote:That would be unprecedented. ! In all my time here, they have never announced when a bug would be fixed.1Al wrote:Can you tell me something about the timtable to fix this bug? Now is a month there's this bug
There are other bugs much older. e.g. the "Wreck Island Mission Bug" (1 1/2 years), the "Can't harvest animals on the 2nd hunting day" bug (4 1/2 years), etc...
I wouldn't expect any miracles.
And to say the TgT is "Unhuntable" is exceptionally hyperbolic. (a gross exaggeration).
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